The roles of technology in your business communication should strengthen your relationship with your customer - not weaken it.
You must take the role of technology into
consideration during your business design stages. Technology exists to make your life as a new business owner easier, but if you are not
careful, technology can overtake it's role and begin
to wreak havoc in your organization. Thus, whenever you start to invest
in technology,
Technology also exists to make life easier for your
customer. Technology works around the clock to give you access
to your customer and give your customer access to you. Thus, you
will need to use it strategically.
Technology also helps you to strategically grow your business helping you to streamline your internal
communication efforts.
It gives you a way to ensure that
everyone in your company is on the same page. Some
common ways to to use technology to strengthen your
internal communications are:
1. Set-up a Network.
2. Set up an Online Company-Based Information
Portal.
The company portal is often referred to as an intranet. An intranet is
a internal website that is specifically designed for you
and your employee's eyes only. You use it as a way to:
Read more strategic business startup tips below to ensure that you set up your business with success in mind.
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What Is Good Customer Relations? Give Your Business The Edge It Deserves. Adopt A Customer-Focused Perspective.
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The Key To Pricing. The Purpose of a Business And The Role Of Price.
Importance of Organizational Purpose. How Important is Your Organizational Purpose? It Frames The Foundation For Your Success.