Below, I tell my story of starting a house cleaning business. I share with you a few insider tips that will help you run a successful home cleaning business and keep your customers coming back.
I ran a successful house cleaning business for two years. However, starting a house cleaning business wasn't actually my idea - I started the business based on a friends nudge. I was working on a degree program and needed to raise some cash for my expenses,.
My friend was a member of the local country club and knew of some ladies that were complaining they never had time to clean their home. She gave me four ladies names and they all became dedicated clients for weekly cleanings. My home cleaning business success didn't happen overnight, but it did happen because of the 6 success tips to starting a house cleaning business that I give you below.
Starting a home cleaning business can be a steady way to earn income. Just make sure you are consistent.
I was consistently the same on each visit - my work was predictable and in the house cleaning business, that also means dependable work.
I contribute my home cleaning business success to the the fact that I was flexible and allowed my clients to dictate what was important to them. This means, that I had to make sure I took the time to understand those things - small and big - that truly mattered to my clientele.
Each job had a different character about it, which mean I had to always be mindful of the specific concerns each of my customers had.
For example, one client was particular about how the bed was made. The sheets have to be perfectly placed with the fold down the center. For her, that was a crucial piece in my returning each week.
Being flexible and adapting to the uniqueness of an account is a key to client satisfaction and something you shouldn't ever forget when starting a home cleaning business.
One of the key strategies to my success is the fact that I scheduled jobs out across the week. That way, I could give each of my accounts 100% of my attention. I was always on time and I did not need to rush off to another account.
In the long run, good work lead to client commitment and referrals. To be successful, I learned early on to develop a first visit assessment process.
Through this assessment process, I learned how to determine what I could get done in the time period we agreed to for their home.
I also learned how to what I would do in my cleaning visits and asked about their needs.
Communication is really important when setting up the relationship - you are in your client's home and a level of trust must be earned. Some clients take longer than others to develop that trust.
Running a cleaning business is hard work and keeping up with the competition can sometimes make it harder. There are competitive challenges to this type of business.
For example, competition can offer more workers at one time for a lower price.
There is a great benefit to cleaning houses for a living and I truly enjoyed having my own home cleaning business.
I had one client that made me a snack every visit.
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